Shipping policy
Shipping Policy
At Nothora, we are committed to delivering your orders safely and on time. Please review our shipping details below.
Shipping Timeframes
Orders are processed and shipped within 7-15 business days from the date of purchase. Business days exclude weekends and public holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Regions
We currently ship to customers worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Use this number to monitor your package's journey. Most carriers provide real-time tracking updates through their websites.
Customs and Import Duties
For international shipments, customers are responsible for any customs fees, import duties, or taxes imposed by their country. Nothora is not responsible for delays caused by customs clearance or additional charges incurred.
Shipping Issues
If your order does not arrive within the expected timeframe or arrives damaged, please contact us immediately at supportnothora@gmail.com with your order number and photos of any damage. We will work to resolve the issue promptly.